Rates and Prices
Onsite work - direct - new customer
Any onsite where no prior work has been done for this customer.
100euro callout charge, 100euro per hour while onsite, charged in units of an hour {you are not charged for time during coffee breaks etc. only for time I'm working for you} plus travel and accommodation expenses if applicable.
Offsite work - direct - new customer
Offsite server builds, routers and remotely admin-able systems for which no remote admin contract has been signed.
Zero callout charge, 100euro per hour while dealing with your systems, charged in units of an hour {you are not charged for time during coffee breaks etc. only for time I'm working on your system for you} plus expenses if applicable
Onsite work - direct - Existing customer paying retainer
Any onsite where a retainer is being paid for me to remotely admin the system, but for some reason an onsite has become necessary.
50euro callout charge, 100euro per hour while onsite, charged in units of a half hour {you are not charged for time during coffee breaks etc. only for time I'm working for you} plus travel and accommodation expenses if applicable.
Offsite work - direct - Existing customer paying retainer
Remotely administrated firewalls, routers, mail servers, web servers or any other for which a remote admin contract has been signed.
Zero callout charge, 100euro per hour while dealing with your systems, charged in units of a quarter hour {you are not charged for time during coffee breaks etc. only for time I'm working on your system for you} plus expenses if applicable
Subcontract or Re-sold work
Work where the customer has contacted an associate and I am working on their behalf
By arrangement
Remote systems administration - retainer
Monthly charge to retain documentation on your system
Calculated differently depending on complexity of network topology. {but rarely exceeds 250 per year} so if you make 8 seperate rule changes to your firewall in a year instead of costing 800euro or more based on the minimum 1 hour charge, It would cost 200euro+retainer at an estimated maximum of 15 minutes per rule change as these only take a mater of minutes if you have all the documentation to hand. {The uncontracted minimum time is longer, because I have to talk you through setting me up as a remote admin each time and getting all the relevant details for your network each time.}
Last updated July. 2002 Alan Doherty